Returns & Exchanges
At XPro, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your new look isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Log into your XPro account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
